Matthew Darwin

Objective

To be the leader of a dynamic cross-functional team developing and supporting innovative software solutions for customers in a challenging work environment.

Managerial Skills

• Project and program manager, including agile methodologies and business process re-engineering
• Multi-faceted R&D manager, including working with customers
• Strong leadership, mentoring problem solving and analytical skills
• Fast learner and willingness to explore new areas
• Team player and self starter

Technical Skills

• Fluent in Perl programming: object oriented programming, DBI, regular expressions, sockets, etc...
• Web programming: mod_perl, Javascript, AJAX, Dojo, SQL, etc...
• Social media integration: Facebook, Twitter, etc...
• Linux system administration: e-mail, firewall, databases, shell scripting, Debian, RedHat, Ubuntu, etc...

Work Experience

Section Manager, Strategy and Service Management - Current Product Engineering, Hewlett-Packard

January 2010 - present

• Responsible for the maintenance of Service Manager, Asset Manager, Connect-It, DDM Inventory, Project and Portfolio Management with CPE team in multiple sites including Shanghai, China
• Lead cross-team initiatives to improve processes and procedures, including engineering best practices, build consolidation and automation
• Built cross-team reports and used them to drive process improvements

Program Manager, Automation and Network Management - Current Product Engineering, Hewlett-Packard

July 2009 - December 2009

• Responsible for the roll-out of processes across R&D and support to meet customer expectations for software change requests
• Using my experience and the needs of the various organization determine and drive changes to best practices. Work across organizations to build consensus
• Provide web-based and classroom training

Section Manager, Client Automation - Current Product Engineering, Hewlett-Packard

January 2008 - June 2009

• Responsible for the maintenance of Client Automation (formerly Radia) components, working with CPE team in Bangalore, India
• Lead cross-team initiatives to improve processes and procedures, including engineering best practices, build consolidation and automation
• Put processes in place to improve CPE metrics and significantly reduce customer escalations
• Continue oversight of DDM Inventory (formerly Enterprise Discovery); including adding a team in Bangalore, India to work on enhancing the DDMI Library

Section Manager, Configuration Management - Layered Products, Hewlett-Packard

May 2007 - December 2007

• Responsible for the development and maintenance of Radia OS Manager and Radia Patch Manager
• In conjunction with other section managers, lead a distributed team in creation of new software releases
• Liaise with customers on product defects, enhancements and requirements
• Work with other HP divisions (ISS, ESS, PSG) and O/S vendors to ensure hardware and software compatibility
• Guide team in working with Product Management and Customer Support on product features and software changes
• Continue oversight of Enterprise Discovery

Section Manager, Enterprise Discovery, Hewlett-Packard

January 2006 - April 2007

• Ensure smooth integration of Peregrine Ottawa division into HP
• Responsible for the development and maintenance of Enterprise Discovery
• Responsible for overseeing the development of Application Dependency Mapping into Enterprise Discovery
• Continue duties as per below

Director of Development, Enterprise Discovery - Peregrine Systems

September 2005 - December 2005

• Bring the "Network Discovery" and "Desktop Inventory" teams together to create a new product "Enterprise Discovery"
• Lead a distributed team in merging technology into Enterprise Discovery and creation of new software releases
• Manage detailed design plan and ensure on-time product delivery
• Liaise with customers on product defects, enhancements and requirements
• Work with Information Technology on site requirements and issues
• Work with Product Manager to coordinate designs of new features and product integration
• Work with Customer Support on priority escalations

Development Manager, Network Discovery - Peregrine Systems

September 2001 - August 2005

• Oversee the team (developers, documentation and quality assurance) for the entire product
• Designer and principal developer of the web front-end (Apache/mod_perl)
• Work with Product Manager to coordinate designs of new features and product integration
• Work with Customer Support on priority escalations

As a manager, I would do all the following tasks found in typical product release cycle:

• plan functional requirements with the business stake holders and other product development team leads
• create the development plan
• drive the development cycle with 2-3 week milestones, including and product verification and technical publications
• revise specifications as goals change or time estimates are adjusted
• drive stabilization phase
• organize beta releases and liaise with beta customers
• do knowledge transfer to support and training departments
• do presentations at conferences and web-meetings
• provide ongoing level 3 support

Education

Bachelor of Computer Science (High Honors, Co-op), Carleton University, February 2000.

ITIL Foundation: IT Service Management, September 17, 2004.

Extracurricular Activities

• President, Ottawa Family Cinema Foundation
• Administer Internet presence and maintain several local web sites

References

Available upon request.